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How Can We Help You?

Please see our UPDATED Frequently Asked Questions before sending us a message. Please note, we cannot estimate costs of services.

New Patient Appointment Scheduling: To schedule a new patient medical, dental or vision appointment, please call Central Registration at 616.965.8308 or email newpatient@cherryhealth.com. To schedule a counseling appointment, please call one of our counseling centers directly.

Cancel, reschedule or schedule an appointment: To cancel or reschedule an appointment, please call your health center or use the Patient Portal. We cannot schedule, cancel or reschedule an appointment through our Contact page or through email.

Online Bill Pay: We do offer online bill pay. Please click here to pay your bill.

Patient Portal:To get signed up for Patient Portal, either call or stop into your health center and ask for an enrollment token. We cannot issue enrollment tokens via our Contact page. Please call your Health Center with any Patient Portal questions.

Request Medical Records: Please visit our website here to learn how to request any health record (including medical, dental, vision, behavioral health, vaccination, etc.) from Cherry Health.

Prescription Refills: To request a prescription refill, please call your pharmacy and request the refill, or visit your Patient Portal.

Provider Communication: If you need to speak to your provider, please call the office where you receive care. Messages sent via the Contact page will not be passed onto any healthcare provider.

Students (nursing, MD, DO, PA-C, NP-C): To learn about Cherry Health’s Medical Education Opportunities, please click here.

PLEASE NOTE: This is not a crisis or emergency line. These messages are monitored only during regular business hours. We will make every effort to respond to your message within two business days. 

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*We value your opinions and welcome comments, suggestions and questions about Cherry Health. Please note that we cannot diagnose or provide medical advice through email. If you have an emergency, please call your doctor, call 911, or go to the nearest emergency department. This email form is not secure. Do not send personal information such as birth date, social security number, home address, etc. You will never be required or asked to share personal information when communicating with us through email.