COVID-19 Information

Please Consult a Physician Before Taking any Medications or Treatments for COVID-19

Please contact your doctor with any questions about COVID-19 treatments or therapies before taking or starting any medications or treatments. For frequently asked COVID-19 questions and answers, please visit the Centers for Disease Control’s FAQ page here.

 

Donate

Click the Donate Online button below or text COVID to 50155 to help fund Cherry Health’s critical services as we adapt to the new reality of access to health care. Please give as you are able.

Donate Online

 

COVID-19 PPE & Supply Donations

Click the Donate Supplies button below for more information on what items are needed and how to schedule a time to donate.

Donate Supplies

 

Cherry Health Offering COVID-19 Testing

If you or someone you know is experiencing COVID-19 related symptoms, please call our COVID-19 Hotline at (616) 965-8347, Monday through Friday, 8 a.m. – 5 p.m. for additional screening. The triage nurse will provide instructions on how to access the COVID-19 drive through if you are cleared for testing. Due to limited supplies, we are not able to test individuals that have not been screened through our call center.

Please contact your doctor with any questions about COVID-19 treatments or therapies before taking or starting any medications or treatments. For frequently asked COVID-19 questions and answers, please visit the Center for Disease Control’s FAQ page here.

Medicaid Beneficiaries Won’t Lose Coverage During State of Emergency

The Michigan Department of Health and Human Services (MDHHS) is suspending program coverage closures for all Medicaid programs beginning March 16, 2020. This includes This temporary suspension of closures applies to Medicaid, MIChild, Healthy Michigan Plan (HMP). To read the full bulletin click here.

 

Coronavirus (COVID-19) Information

All staff at all sites are taking additional precautions to reduce the risk to our patients and staff.

For sick visits, please call your health center first to determine if you need to be seen. Some visits may be provided through telehealth services. For contact information, visit our Locations page.

Symptoms of coronavirus may appear in as few as two days or as long as 14 days after exposure to the virus. They include:

  • Fever
  • Cough
  • Shortness of Breath

Prevention is KEY and Cherry Health is working to limit the spread of illness through:

  • Continuous, thorough cleaning and sanitizing of exam rooms, lobbies and frequently touched surfaces at all facilities.
  • Making masks available for patient use, hand sanitizer and tissues available in all waiting areas.
  • All Cherry Health locations are conducting daily screenings of patients and staff for COVID-19 symptoms prior to entering a building.

COVID-19 is caused by a new respiratory virus. In December 2019, the virus began circulating in humans. Health experts are concerned because little is known about this new virus and it has the potential to cause severe illness and pneumonia. Reported illnesses thus far have ranged from mild symptoms to severe illness and death.

WHAT YOU CAN DO: Everyone can help prevent the spread of coronavirus and other infectious diseases by practicing everyday prevention measures like frequent hand washing, staying home when sick and covering coughs and sneezes.

HEALTH CENTER CLOSINGS: Burton Health Center and Eaton Community Health Center will be closed beginning Monday, March 30. You may still call these health centers; your call will be directed to another Cherry Health location for further assistance.

HEALTH CENTERS WITH A CHANGE IN HOURS OF OPERATION:

Wyoming Community Health Center will be open for urgent appointments Monday through Friday, 8 a.m. – 2 p.m.
The health center can be reached at: 616.965.8333

Cherry Street Health Center will be open for urgent appointments Monday through Friday, 8 a.m. – 2 p.m.
The health center can be reached at: 616.235.7272

Westside Health Center will be open for urgent appointments Monday through Friday, 8 a.m. – 2 p.m.
The health center can be reached at: 616.235.1480

Montcalm Area Health Center will be open for urgent appointments Monday through Friday, 8 a.m. – 2 p.m.
The health center can be reached at: 616.225.9650

Barry Community Health Center will be open for urgent appointments Monday through Friday, 8 a.m. – 2 p.m.
The health center can be reached at: 269.945.4220

Heart of the City Health Center will be open for urgent appointments Monday through Friday, 8 a.m. – 2 p.m.; Saturday, 9 a.m. – 12 p.m.
The health center can be reached at: 616.965.8200

Muskegon Recovery Center: Open Monday through Friday, 6:15 a.m. – 2 p.m.; Saturday, 6:30 a.m. – 10:30 a.m.
The center can be reached at: 231.767.1921

Southside Heath Center: Open Monday through Friday, 5:30 a.m. – 2 p.m.; Saturday, 6 a.m. – 12 p.m.
The center can be reached at: 616.965.8390

PHARMACY HOURS: Heart of the City Health Center Pharmacy: Monday through Friday 8:30 a.m. – 5 p.m.; Sat 9 a.m. – 12 p.m. The pharmacy is offering curbside pick-up, you can text or call 616-965-8278 once you have arrived for pick-up on a prescription that has been filled. Mailing options for prescriptions are also available for those who cannot pick up prescriptions in person.

SCHOOL BASED CLINICS CLOSINGS:: Innovation Central, Ottawa Hills, and Union High School Health Centers are closed at this time. Cedar Springs School Health Center will be closed beginning Monday, March 30.

DENTAL CLOSINGS: Burton Health Center dental, Cedar Springs School Health Center dental, and Belknap Commons Dental Center will be closed beginning Monday, March 23. Ferguson Dental Center will be closed beginning, Monday, March 30.

VISION SERVICES CLOSING:
Cherry Health vision services at all locations will be temporarily closed beginning Monday, April 13:
– For urgent vision concerns please contact your primary health care provider.
– For medication refills please call our pharmacy at 616-965-8278.
– We are holding on to all eyeglasses for pick-up until we can safely reopen.

CLUBHOUSE CLOSINGS: Sheldon House and Lakeside Clubhouse are closed at this time. We encourage any Adult Foster Care providers who provide housing to our members to allow residents to remain home during this time.

WELL-CHILD CARE VISITS: We are continuing to provide well-child care visits for children ages 0-2.

MDHHS Coronavirus Hotline

The Michigan Department of Health and Human Services (MDHHS) launched a public hotline to answer health-related COVID-19 questions. The hotline will be open seven days a week from 8 a.m. to 5 p.m. at 1-888-535-6136.

Coronavirus FAQs

For the latest developments, prevention tips and risk factors, please visit the following pages on the Centers for Disease Control and Prevention’s website:

Additional Resources