COVID-19 Information

COVID-19 Vaccine Distribution for Cherry Health patients:

If you are a current Cherry Health patient and eligible to receive the vaccine, please call our COVID-19 Hotline at 616.965.8347 to register for an appointment as vaccine becomes available. The COVID-19 Hotline is open Monday through Friday, 8 a.m. – 5 p.m.


Current Cherry Health patients that are in Phase 1A, Phase 1B, & people 65 and older

This population includes:

  • People age 65 and older
  • People 50 years old or older with a pre-existing condition (beginning March 8, 2021)
  • Caregivers, family members and guardians age 18 and over of children with special health care needs (beginning March 8, 2021)
  • All staff essential to the functioning of a healthcare system
  • Long-term care residents and staff
  • First responders
  • School (pre-K – 12) and childcare staff
  • Corrections staff
  • Essential workers in homeless shelters, congregate childcare institutions and adult and child protective services
  • Frontline essential works in the food processing and agricultural industries
  • Healthcare workers (including students and volunteers) with direct or indirect contact to patients or infectious materials

Cherry Health is following state public health guidelines for distribution and Kent County guidelines for distribution.


COVID-19 Vaccine Distribution for Non-Cherry Health Patients:

Kent County, Spectrum Health and Mercy Health, in collaboration with Vaccinate West Michigan, have come together to create a COVID-19 vaccination clinic located at DeVos Place, 303 Monroe Avenue in Grand Rapids. The clinic will be offering vaccines by appointment only based on vaccine availability. You can schedule an appointment by visiting  

When additional doses become available due to cancelled appointments or no-shows, the staff at the clinic located at DeVos Place have a process of contacting people per State guidelines to ensure the doses are administered to people who are currently eligible to receive vaccine.

Please note:

You should not receive the second dose earlier than recommended (21 days for Pfizer and 28 days for Moderna). The second dose should be given as close to the recommended timeframe as possible, but if that is not possible, then the second dose of Pfizer and Moderna COVID-19 vaccines may be scheduled up to 6 weeks (42 days) after the first dose. However, there is no clear data on the effectiveness if it is delayed beyond this timeframe. For more information, review the CDC’s guidance on vaccine administration.

Additional Resources on COVID-19 Vaccination
Vaccinate West Michigan
CDC COVID-19 Vaccine Information
FDA COVID-19 Vaccine Information


COVID-19 Vaccine Frequently Asked Questions

How does the COVID-19 vaccine work?
Vaccines work by tricking the immune system to fight off an infection. They do this in different ways. Some use weakened versions of the virus that are unable to cause illness (chicken pox and measles); some use dead virus (influenza); and the COVID-19 vaccine uses pieces of the virus to target a specific protein on the surface of the virus.

You cannot get COVID-19 from a vaccine. The vaccine would contain proteins or other biological substances to stimulate the immune response, but not the coronavirus itself.

How is the vaccine administered?
Health care personnel and patients will receive a COVID-19 vaccine as a shot into the muscle of the upper arm. A second dose is then administered either three or four weeks later.

Is the COVID-19 vaccine safe?
The FDA carefully reviews all safety data and only authorizes vaccine use if there’s sufficient evidence strongly suggesting that patients have benefitted from the vaccine and that it meets safety standards. The FDA has rigorous scientific and regulatory processes in place to help ensure the safety and effectiveness of a vaccine.

Is the COVID-19 vaccine effective?
The COVID-19 vaccine has been shown to be effective, based on initial clinical trials. Because the vaccine is authorized for an emergency use during the pandemic, the vaccine’s maker will continue to collect data to demonstrate whether the vaccine is effective over longer periods of time.

Does the vaccine have side effects?
There are usually mild to moderate side effects from the COVID-19 vaccine. The most common side effect caused by the vaccine includes pain at the site where the vaccine was given, which is in the arm. Other side effects may include a headache, fever, chills or muscle aches.

Cherry Health Offering COVID-19 Testing

Please call the COVID-19 Hotline at (616) 965-8347, Monday through Friday, 8 a.m. – 5 p.m. to schedule an appointment for COVID-19 testing or for more information about COVID-19 testing. An appointment is required for testing.

Cherry Health COVID-19 testing location:
COVID-19 Testing and other Drive-Thru services such as flu shots will be available at:

Heart of the City Health Center Parking Garage
100 Cherry Street SE, Grand Rapids, MI 49503
(The entrance to the parking garage is on La Grave Ave SE)

Testing Hours:
Mon, Tue, Thur, and Fri: 8:30 am - 2:30 pm
Wed: 7:30 am - 2:30 pm

COVID-19 Testing Events

There are no testing events planned at this time, please check back here for updates.

Coronavirus (COVID-19) Information

COVID-19 is caused by a new respiratory virus. In December 2019, the virus began circulating in humans. Reported illnesses thus far have ranged from mild symptoms to severe illness and death.

All staff at all sites are taking additional precautions to reduce the risk to our patients and staff.

Please call your health center first to determine if you need to be seen. Some visits may be provided through telehealth services. For contact information, visit our Locations page.

Symptoms: People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea

Prevention is KEY and Cherry Health is working to limit the spread of illness through:

Continuous, thorough cleaning and sanitizing of exam rooms, lobbies and frequently touched surfaces at all facilities.
Making masks available for patient use, hand sanitizer and tissues available in all waiting areas.
All Cherry Health locations are conducting daily screenings of patients and staff for COVID-19 symptoms prior to entering a building.

WHAT YOU CAN DO:Everyone can help prevent the spread of coronavirus and other infectious diseases by practicing everyday prevention measures like frequent hand washing, staying home when sick, maintaining a safe social distance of 6 feet from others, wearing a face covering in public spaces, and covering coughs and sneezes.

MDHHS Coronavirus Hotline

The Michigan Department of Health and Human Services (MDHHS) launched a public hotline to answer health-related COVID-19 questions. The hotline will be open seven days a week from 8 a.m. to 5 p.m. at 1-888-535-6136.

Coronavirus FAQs

For the latest developments, prevention tips and risk factors, please visit the following pages on the Centers for Disease Control and Prevention’s website:

COVID-19 Situation Summary
What you need to know
What to do if you’re sick

Additional Resources

World Health Organization COVID-19



Click the Donate Online button below or text COVID to 50155 to help fund Cherry Health’s critical services as we adapt to the new reality of access to health care. Please give as you are able.

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COVID-19 PPE & Supply Donations

Click the Donate Supplies button below for more information on what items are needed and how to schedule a time to donate.

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