Quality

Cherry Health is proud to be a 2020 HRSA (Health Resources and Services Administration) Health Center Quality Leader! We are committed to providing high quality care for our patients. We report several quality measures on a regular basis and maintain national accreditations based on our quality standards.

Accreditations and Designations

Cherry Health holds many national accreditations, renewed on a regular basis.

  • Accreditation Association for Ambulatory Healthcare (AAAHC)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Designated National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home at:
    REC_PCMH11

    • Barry Community Health Center
    • Burton Health Center
    • Cherry Street Health Center
    • Heart of the City Health Center Durham Clinic
    • Heart of the City Health Center Adult Medicine
    • Heart of the City Health Center Pediatrics
    • Montcalm Area Health Center
    • Westside Health Center
    • Wyoming Community Health Center
  • Designated Blue Cross Blue Shield Patient-Centered Medical Home at:
    • Barry Community Health Center
    • Cherry Street Health Center
    • Heart of the City Health Center Adult Medicine
    • Heart of the City Health Center Durham Clinic
    • Heart of the City Health Center Pediatrics
    • Montcalm Area Health Center
    • Westside Health Center
    • Wyoming Community Health Center
  • Designated Vaccine For Children provider by Michigan Department of Health and Human Services (MDHHS) and Centers for Disease Control and Prevention (CDC)
  • Designated Influenza Like Illness (ILI) Reporter to the CDC
  • 2020 American Heart Association (AHA) and American Medical Association (AMA) Target: BP™ Recognition Award recipients at Barry Community Health Center, Burton health Center, Cherry Street Health Center, Heart of the City Health Center Adult Medicine, Heart of the City Health Center Durham Clinic, Montcalm Area Health Center, Westside Health Center, and Wyoming Community Health Center
  • 2020 Health Resources and Services Administration (HRSA) Health Quality Leader awardee
  • 2019 Michigan Community Health Network (MCHN) Quality Award recipient
  • 2019 Michigan Primary Care Association (MPCA) Quality Improvement Award recipient
  • 2020 Priority Health Quality Award recipient
  • Guidestar Exchange Gold Participation Level Designation
  • Largest Federally Qualified Health Center in the State of Michigan

Memberships

  • Alliance for Health
  • Eaton Chamber of Commerce
  • Grand Rapids Chamber of Commerce
  • Hastings Chamber of Commerce
  • International Community Corrections Association (ICCA)
  • Kent County Oral Health Coalition
  • Medical Group Management Association (MGMA)
  • Michigan Primary Care Association
  • Michigan West Coast Chamber of Commerce
  • Midwest Clinicians Network
  • Montcalm/Ionia Chamber of Commerce
  • Muskegon Lakeshore Chamber of Commerce
  • National Association of Community Health Centers (NACHC)
  • School-Based Health Alliance
  • West Michigan Hispanic Chamber of Commerce
  • Wyoming Chamber of Commerce

Outcomes

Chronic Illness Treatment: An Integrated Approach
Does comprehensive, fully integrated health care delivered by a multi-disciplinary team help patients with multiple chronic health problems, including serious psychiatric disorders, manage their health and improve their lives? The study, even in its early stages, shows great promise that a team based approach to treatment of multiple co-occurring chronic health conditions, including serious psychiatric conditions and substance use disorders, results in better health and patient self-management. There was also a large reduction in psychiatric hospital use. Click here to see the findings.

Community Report
Click here to view Cherry Health’s 20/21 Community Report
Click here to download a compressed version of the report.

 Strategic Plan Summary

2020 Patient Satisfaction

Cherry Health is committed to delivering high quality care; always remaining focused on our patients as our number one priority.