FAQ

Q: How do I apply for a job?
A: Click on Careers, then Current Openings. All jobs must be applied for using our online job application tool, located under this tab. Once you have applied, if you are chosen as a candidate for an interview, our Human Resources department will contact you. If you do not hear from us, we have selected other candidates.

Q: Are you accepting new patients?
A: We are always accepting new patients into all of our services at Cherry Health. To become a new patient, please call our Central Registration department at 616.965.8308 and our team will schedule you with the soonest available appointment.

Q: I need a dental appointment, and have a lot of dental pain, what should I do?
A: We offer Emergency Walk-in dental services for non-existing patients at the following locations: Cherry Street Health Center, Ferguson Dental Center, Heart of the City Health Center, Montcalm Area Health CenterWestside Health Center and Wyoming Community Health Center. Emergency Walk-in services are available on a first come, first serve basis, Monday through Friday with registration beginning at 7:30 a.m. If you are an existing Cherry Health patient and are having dental pain, please call your dental office to make an appointment.

Q: Can I make/change/cancel and appointment online?
A: No. If you are an existing patient, and need to make a new appointment, change or cancel an appointment, you must call the office where you appointment is scheduled. Or, if you are enrolled in the Patient Portal, you can request or cancel an appointment by logging onto your Patient Portal here. For a list of offices, click on the Locations tab at the top of this page, choose the city where your office is located and find your office. If you are a new patient and would like to become a patient of Cherry Health, please call our Central Registration department at 616.965.8308.

Q: Can I send a message to my doctor/dentist/case manager using the Contact Us form?
A: No. This site and our email systems are not secure. To leave a message for your doctor/dentist/case manager or any of our staff, please call the office where you receive your services. If you are enrolled in the Patient Portal, you can send a message to your medical provider by logging into your Patient Portal here. For a list of offices, click on the Locations tab at the top of this page, choose the city where your office is located and find your office.

Q: I don’t have insurance, how much will my appointment/treatment cost?
A: We do offer a Sliding Fee Payment Scale for those without insurance. This Scale is based on income, family size, and other factors. You will need to fill out the necessary paperwork to determine what your fee will be. We will be more than happy to assist you with filling out this paperwork. Until you have been seen for an appointment and we know what services you require, and where you fall on the Sliding Fee Payment Scale, we cannot provide an estimate of much it will cost for your appointment. To become a new patient at Cherry Health, please call our Central Registration department at 616.965.8308 and they will walk you through the Sliding Fee Scale paperwork.

Q: I need help signing up for health insurance, who do I contact?
A: Please call our Health Insurance Assistance department, which specializes in health insurance, at 866.299.1339.